Service & Support
At Nanotech Scientific, we understand that our customers are at the center of everything we do. That’s why we have built a team of highly skilled and dedicated professionals with diverse analytical expertise to provide you with top-quality services.
Our team undergoes rigorous training to ensure that we deliver personalized attention and fast turnaround times for all our clients. We believe that our commitment to excellence sets us apart from the competition and has earned us the trust of our customers.
At Nanotech Scientific, we value our employees and invest in their growth and development to keep them up-to-date with the latest industry trends and technology. With our team of experts, you can be assured of receiving cutting-edge solutions and exceptional services that exceed your expectations.
When you choose Nanotech Scientific, you are partnering with a team of passionate experts who are dedicated to delivering results that will drive the success of your business.
Service Contracts
At Nanotech Scientific, we understand the importance of keeping your analytical equipment running smoothly and efficiently. Our service contracts provide comprehensive solutions to our clients, including installation and maintenance services. Our team of experienced personnel is dedicated to providing personalized attention and fast turnaround times to ensure your equipment stays up and running. With our long-term maintenance contracts, you can rest assured that your equipment is in good hands.
Corrective Maintenance
If you experience issues with your analytical equipment, our corrective maintenance services are designed to quickly identify and resolve them. Our team of experts is available 24/7 to provide emergency support and minimize downtime. We work closely with our clients to identify the root cause of issues and implement long-term solutions, ensuring your equipment performs optimally and your processes remain productive.
Preventive Maintenance
We believe in proactively identifying and preventing issues with your equipment before they happen. Our preventive maintenance services are designed to do just that. We work closely with our clients to develop customized maintenance schedules that minimize downtime and maximize productivity. Our team of experts is dedicated to staying up-to-date with the latest industry trends and technology to provide cutting-edge solutions.
Installation
At Nanotech Scientific, we provide installation services for parts and components on various big projects. Our experienced personnel have years of experience and are committed to providing high-quality installations. We work closely with our clients to ensure that installations are completed on time and within budget, ensuring the successful implementation of your analytical equipment.
Calibration
Accurate calibration is essential to maintaining the integrity of your analytical processes. That’s why our expert technicians provide precise and reliable calibration services. We tailor a regular calibration schedule to your specific equipment and applications, ensuring reliable and consistent results. Our use of calibrated standards and traceable calibration procedures ensures compliance with industry standards and regulations.
Application
Support Our experienced application specialists provide personalized support to optimize the use of your analytical equipment for your specific applications. We provide assistance with method development, troubleshooting, and data analysis to enhance the performance and efficiency of your analytical processes. Our customized solutions and recommendations help overcome challenges and achieve optimal results in your specific applications.
Training
At Nanotech Scientific, we provide comprehensive training programs conducted by knowledgeable instructors to empower your personnel with the skills necessary for efficient operation, maintenance, and troubleshooting of the analytical equipment. Our hands-on training covers the proper use of equipment, software, and accessories, including best practices for sample preparation, analysis, and data interpretation. We tailor our training sessions to your specific equipment, applications, and skill levels to maximize the effectiveness of the program.
Repair
Prompt and reliable repair services by skilled technicians are essential to minimizing downtime and ensuring quick restoration of equipment functionality. Our thorough diagnosis and identification of issues are followed by efficient repair solutions using genuine replacement parts and industry best practices. We provide regular communication and updates on repair progress, estimated timeframes, and cost estimates to keep you informed and minimize disruptions to your operations.